Kellie Medendorp, LCSW, CFRC
Clinician & Owner of Operational Wellness Project, LLC
Operational Wellness Project is a mental health and wellness resource for first responders, veterans, healthcare workers, and other helping professionals.I provide therapy, consultation, education, and critical incident support focused on one goal: helping people stay operational in high-demand roles without sacrificing their quality of life.
Services
INDIVIDUAL THERAPY
Trauma-informed therapy for first responders, veterans, healthcare workers, and other helping professionals. Includes EMDR-informed treatment, stabilization work, and ongoing clinical support.OPERATIONAL WELLNESS & CONSULTATION
Organizational support focused on responder mental health, including leadership consultation, peer support development, wellness planning, and department-level guidance.CRITICAL INCIDENT & ON-SITE SUPPORT
Immediate and short-term response support following critical incidents, including defusings, stabilization, and responder-informed mental health support in the field.EDUCATION & TRAINING
Workshops and trainings on responder mental health, trauma, burnout, grief, and operational wellness for departments, teams, and organizations.Services can be tailored to individual departments, agencies, and organizational needs.
About
I’m a licensed clinical social worker and therapist who has spent years working with first responders, veterans, healthcare workers, and other helping professionals.Before I built Operational Wellness Project, I worked within traditional mental health settings and alongside emergency services. Over time, I started noticing a gap — not just in access to care, but in how care is delivered and understood within responder culture.I don’t believe mental health support should only show up at the point of crisis.I built this practice around a different idea: that responders and helpers deserve proactive, practical, and culturally competent support that understands the realities of the work they do every day.My approach is direct, collaborative, and grounded in real-world experience. I’m not interested in overcomplicating things or turning therapy into something people feel like they have to “fit into.” I’m interested in meeting people where they are and helping them move toward a life that feels more sustainable and more like their own.Operational Wellness Project exists to support that process — through therapy, consultation, education, and critical incident support — with a focus on keeping helpers operational and improving quality of life.
Contact
If you’re a responder, clinician, department, or organization looking for support, feel free to reach out using the form below.I try to respond as soon as I’m able. If you’re reaching out about consultation, training, critical incident support, or therapy services, you don’t need to have everything figured out before contacting me.Just start the conversation.
Thank you
Just taking a look at my page is a good start! I'm here whenever you're ready.